Graphe Kingdom Press
Graphe Kingdom Press (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, purchase products, download resources, or subscribe to our updates.
Graphe Kingdom Press is the trading name of Wade McLennan, a sole trader. For the purposes of UK data protection law, including the UK GDPR and the Data Protection Act 2018, the data controller is:
Wade McLennan, trading as Graphe Kingdom Press
4 Drawlings Close, St. Mellons, Cardiff, Wales, CF3 5RB, United Kingdom
Email: admin@graphekingdompress.com
Phone: +44 7346 813956
Website: https://GrapheKingdomPress.com
1. What information we collect
Information you provide to us
- your name;
- your email address;
- your billing address;
- your delivery address, where physical books or merchandise are ordered;
- your phone number, if you provide it;
- your order details;
- your account login details, if you create an account;
- messages you send through contact forms or email;
- newsletter or mailing list preferences;
- subscription and billing preferences, if you subscribe to a membership or recurring product;
- any other information you choose to give us.
Information collected automatically
- your IP address;
- browser type and version;
- device information;
- pages visited;
- time and date of visits;
- referring website or search terms;
- cookie and usage data (see our separate Cookie Policy).
This helps us understand how the website is used, keep it secure, and improve the experience for visitors.
2. How we use your personal information
- to process and fulfil orders for digital downloads, physical books, and merchandise;
- to provide access to digital downloads;
- to manage subscriptions and recurring billing;
- to send order confirmations, receipts, and customer service messages;
- to respond to enquiries;
- to manage customer accounts;
- to deliver physical products;
- to send newsletters, updates, or promotional emails where you have chosen to receive them;
- to maintain website security and prevent fraud or misuse of the website;
- to improve our website, products, and services;
- to meet legal, tax, accounting, and regulatory obligations.
We will not sell your personal information.
3. Our lawful basis for using your data
Contract — where necessary to fulfil a contract with you, such as placing an order, creating an account, downloading a paid resource, or managing a subscription.
Consent — where you sign up to receive newsletters, marketing emails, or other optional communications. You may withdraw consent at any time.
Legitimate interests — for running and improving Graphe Kingdom Press (e.g. website security, customer service, fraud prevention, understanding site usage), provided your rights and freedoms are not overridden.
Legal obligation — where we must process and keep information to comply with tax, accounting, consumer law, or data protection requirements.
4. Orders, payments, downloads, and subscriptions
When you place an order or subscribe, we collect the information needed to process it — typically your name, email address, billing details, order or subscription details, and delivery details where applicable.
Payments are processed by third-party payment providers, including Stripe and PayPal. We do not store your full card details on our website. Stripe and PayPal each act as independent data controllers for the data they process on your behalf — please refer to their own privacy policies:
- Stripe: https://stripe.com/privacy
- PayPal: https://www.paypal.com/uk/legalhub/privacy-full
5. Email newsletters and marketing
If you subscribe to our mailing list, we use your name and email address to send updates about Graphe Kingdom Press, new books, resources, merchandise, teaching materials, offers, and related news.
You can unsubscribe at any time via the link in our emails or by contacting us directly.
6. Contact forms and email enquiries
When you contact us, we use the information you provide to respond. We may keep a record of the enquiry for customer service, legal, or administrative purposes.
7. Cookies and similar technologies
Our website may use cookies and similar technologies to make the site work, support the shopping basket and checkout, remember preferences, analyse usage, and assist with security. See our separate Cookie Policy for full details.
8. Who we share your data with
- website hosting providers;
- WordPress and WooCommerce-related service providers;
- payment processors — Stripe and PayPal;
- email newsletter providers;
- delivery or postal/courier services, for physical books and merchandise;
- IT support providers;
- analytics providers;
- accountants, legal advisers, or other professional advisers;
- HMRC, regulators, or public authorities where required by law.
9. International transfers
Some services we use may process personal data outside the United Kingdom. Where this happens, we take reasonable steps to ensure appropriate safeguards are in place.
10. How long we keep your data
- order and transaction records: usually up to 6 years;
- customer account information: while your account remains active;
- newsletter data: until you unsubscribe or ask us to remove it.
11. How we protect your information
We use SSL/HTTPS encryption, limit access to personal data, keep software updated, and use reputable, PCI-compliant payment processors (Stripe, PayPal).
12. Your data protection rights
Under UK data protection law, you have the right to access, correct, delete, restrict, or object to use of your data, data portability, and to withdraw consent. Contact us at admin@graphekingdompress.com.
13. How to complain
Complain to us directly at admin@graphekingdompress.com — we will acknowledge your complaint within 30 days of receipt.
Complain to the regulator:
Information Commissioner’s Office
Website: ico.org.uk
Phone: 0303 123 1113
14. Children’s data
Our website and products are not primarily directed at children. We do not knowingly collect personal information from children without appropriate parental or guardian consent where required.
15. Links to other websites
Our website may link to other websites. We are not responsible for the privacy practices of those sites.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be posted here.
17. Contact us
Wade McLennan, trading as Graphe Kingdom Press
4 Drawlings Close, St. Mellons, Cardiff, Wales, CF3 5RB, United Kingdom
Email: admin@graphekingdompress.com
Phone: +44 7346 813956
Website: https://GrapheKingdomPress.com